Career Opportunities at MasterWord

Core Administrative Support

• Collect and organize cost codes, purchase orders (POs), and related billing documentation.
• Schedule quarterly meetings with existing accounts and coordinate logistics.
• Prepare meeting agendas, reports, and presentation materials in advance.
• Take meeting notes and manage task follow-up and delegation.
• Update and maintain shared slides and materials for staff or team meetings.

Sales Operations & Coordination

• Submit account setup forms, PSAs, and rate sheet requests on behalf of sales.
• Support the traveling sales team with scheduling, logistics, and coordination.
• Serve as point of contact for Operations when escalating items to the sales team.
• Assist in setting up new clients for RIS, VRI, and Client Portal access.
• Maintain and organize account folders and shared drives (proposals, PSAs, rate sheets, etc.).

CRM & Data Management

• Keep CRM data accurate and up to date — contact details, notes, and meeting outcomes.
• Log meeting notes and next steps following client and internal discussions.
• Compile weekly, monthly, and quarterly reports for proactive outreach tracking.
• Track project or client timelines and alert sales members of upcoming deadlines or renewals.

Marketing & Communication Support

• Coordinate marketing needs for campaigns, lists, emails, and events.
• Personalize and format client presentations and proposals.
• Support cross-department communication by formatting updates, announcements, or summaries prepared by Sales.
• Ensure consistent branding and formatting across all outgoing materials.

Follow-Up & Continuous Support

• Coordinate follow-up tasks after meetings or events to ensure timely completion.
• Manage action items assigned to team members and provide progress updates.
• Monitor shared inboxes or incoming requests and route them to the appropriate sales or operations contact.

Additional Administrative Duties

• Maintain updated contact and resource lists for internal use (vendors, clients, interpreters, etc.).
• Assist in onboarding documentation and compliance form submissions when needed.
• Help prepare or organize content for quarterly staff meetings or leadership updates.